Those who choose to ban themselves from the properties owned and operated by the Agua Caliente Band of Cahuilla Indians may do so at the Agua Caliente Gaming Commission Office. A self-exclusion application will be provided for immediate processing. A notary public will be provided for all required signatures. At that time, a limit for the ban must be chosen: one year, five years, or lifetime. Any and all winnings resulting during this exclusion period will be forfeited. After the chosen term has expired, you must return to the Agua Caliente Gaming Commission Office to be removed from the self-exclusion list. Removal from the list is not automatic. Anyone choosing a LIFETIME ban will not have the option of taking themselves off the self-exclusion list. When visiting the Gaming Commission, please be sure to bring a valid photo identification that includes a signature such as a Driver's License, passport, or Military ID.
The Agua Caliente Gaming Commission is open Monday through Friday, 8 a.m - 5 p.m.
Outside of office hours, an immediate five-day ban maybe obtained from the Regulatory Agents, at either Spa Resort Casino or Agua Caliente Casino Resort and Spa. However, a full self-exclusion application must still be filled out at the Gaming Commission Office as soon as possible.
If you are concerned, Gambling may be a problem for you or someone else, please contact the following resources:
California Office of Problem Gambling
1.800.GAMBLER - Helpline
Or visit the website www.problemgambling.ca.gov